PRIVACY POLICY

Last Updated: Sep 13, 2024                  

At DataKeeper, we are committed to protecting the privacy of our users, particularly children and students, in compliance with the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), Health Insurance Portability and Accountability Act (HIPAA) and SOC 2 Type II. 

This Privacy Policy outlines how we collect, use, and safeguard personal information, including education records and data from children under the age of 6.

This policy and applicable supporting procedures are designed to provide DataKeeper with a documented and formalized process for PROTECTING individuals privacy. RESPECT for the privacy of personal and other information is fundamental to us. 

This privacy policy describes our collection of personal information from users of www.visittrackerweb.com. This Policy also describes our use and disclosure of such information. By using our Service, you consent to the collection and use of personal information in accordance with this policy.

View the Data Processing Addendum

PERSONAL INFORMATION

“Personal Information,” as used in this policy, is information that specifically identifies an individual, such as an individual’s name, social security number, telephone number, or e-mail address. Personal information also includes information about an individual’s activities, such as information about his or her activity on the Site, and demographic information, such as date of birth, gender, address, geographic area, and preferences, when any of this information is linked to personal information that identifies that individual.

Personal information does not include “aggregate” or other non-personally identifiable information. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes.

INFORMATION OWNERSHIP

All Data transmitted to DataKeeper is and will continue to be the property of and under the control of the User.

COLLECTION OF INFORMATION

Passive Information

We do not passively-collect any information related to the use of our system or how the users use the system. 

Collection of Voluntarily Provided Information

Information is captured  only as necessary to provide services and comply with legal and educational requirements such as FERPA, COPPA and HIPAA. This may include personal identification information, educational records, health information, and other data relevant to this Service – www.visittrackerweb.com. Collection and storage methods are designed with privacy in mind, ensuring that all data is gathered, stored, and used in compliance with HIPAA and SOC 2 Type II regulations.

Schedule of data


Category of Data

Elements
AssessmentObservation data
Other assessment data-Please specify:School readiness assessments
CommunicationsOnline communications captured (emails, blog entries)
ConductConduct or behavioral data
DemographicsDate of Birth
Gender
Ethnicity or race
Language information (native, or primary language spoken by student)

Category of Data

Elements
Other demographic information-Please specify:Income, education, employment, housing, health information
EnrollmentOther enrollment information-Please specify:Enrollment and exit into the home visiting, early childhood program
Parent/Guardian Contact InformationAddress
Email
Phone
Parent/Guardian IDParent ID number (created to link parents to students)
Parent/Guardian NameFirst and/or Last
Special IndicatorEnglish language learner information
Low income status
Medical alerts/ health data

Category of Data

Elements
Student disability information
Specialized education services (IEP or 504)
Living situations (homeless/foster care)
Other indicator information-Please specify:Family high risk factors, Child welfare involvement, Military status, Substance use
Student IdentifiersLocal (School district) ID number
State ID number
Provider/App assigned student ID number
Student NameFirst and/or Last

USE OF PERSONAL INFORMATION

DataKeeper does not use personal information in any way other than to maintain a record of our dealings with you, and for other administrative purposes such as billing or providing support.

Personal information collected is used solely for the purpose of providing and improving our services, including data management and analytics. We do not sell or share personal information with third parties for marketing purposes.

DISCLOSURE OF PERSONAL INFORMATION

DataKeeper does not disclose personal information to third parties except as permitted or required by law. 

In addition, information about our users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of our business assets.

  • Privacy Compliance. DataKeeper shall comply with all applicable State and Federal laws and regulations pertaining to data privacy and security including FERPA, COPPA, PPRA, and applicable state privacy laws and regulations.
  • Employee Obligation. DataKeeper agrees to require and maintain an appropriate confidentiality agreement from each employee with access to Data.
  • De-identified Information. De-identified Information may be used by DataKeeper only for the purposes of development, product improvement. DataKeeper agrees not to attempt to re-identify De-identified Information and not to transfer De-identified Information to any third party unless (a) that person or organization agrees in writing not to attempt re- identification, and (b) prior written notice has been given. DataKeeper shall not copy, reproduce or transmit any De-identified Information or other Data obtained by the use of www.visittrackewerb.com .
  • Targeted Advertising. DataKeeper does not use or sell Data to (a) market or advertise to students or families/guardians; and staff (b) inform, influence, or enable marketing, advertising, or other commercial sales efforts by DataKeeper; (c) develop a profile of a student, family member/guardian or group, for any commercial purpose other than providing the Service; or (d) use the Data for the development of commercial products or services, other than as necessary to provide the Service. 
  • Access to Data. DataKeeper shall make Data in the possession of DataKeeper available to the user within five (5) business days of a request by the user.

CHOICE

All the information stored at our systems related to the activities of Home Visiting Programs is considered confidential and protected under HIPAA, FERPA and COPPA.

We do not use any provided contact information as part of commercial emails or any other kind of marketing means. You may opt-out and request all of your personal information to be completely removed from our systems by sending us an email to help@data-keeper.com.

Parents or guardians have the right to review, delete, or refuse further collection of their child’s personal information in accordance with COPPA. They may contact the program providing the service and collecting their data directly or may contact DataKeeper at help@data-keeper.com to exercise these rights.

LINKS

Visit Tracker may contain links to other Websites, products, or services that are not owned and operated by DataKeeper Technologies but are implemented in order to provide needed services to the users. Users may choose to visit or use any of these third-party products or services. However, this policy will not apply to any activities or any information users disclose while using these third-party products or services.

DataKeeper does not share any personal information with other websites, products or services.

INTERNATIONAL VISITORS

The Site and Service is hosted in the United States and is generally intended for United States visitors. If you visit from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please be aware that you are transferring personal information to the United States. The United States does not have the same data protection laws as the European Union and some other regions. By providing personal information to us, you consent to the transfer of it to the United States and the use of it in accordance with this policy.

SECURITY

DataKeeper protects the Personal Information it collects with reasonable and appropriate physical, electronic, and procedural safeguards. We use reasonable security measures that are designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. By using our services, users consent to the collection, use, and disclosure of information as described in this Privacy Policy.

CONTACTING US

If you have any questions, comments, or concerns about this privacy policy or your personal information, please contact us at the help@data-keeper.com email. If you have a complaint that we have breached these privacy principles and attempted in good faith to resolve the complaint through our customer service process, but the complaint was not resolved by us within a reasonable amount of time, then you may enforce these privacy principles against us.