Did you know that many of the questions you may have about Visit Tracker Web home visiting software, others have too? You can explore our internal Help tab, 24 hours a day, 7 days a week. Once you have logged into Visit Tracker, click on the HELP tab. Simply type in a few Key Words to your question and click the go arrow. For example, if you are looking to learn how to exit a family, type in “exit family”. You will then see a list of questions and answers that others have asked that are all related to exiting a family. If you are having questions regarding some of the reports, the Help tab can help you with that too! In the drop down list under “In”, look for Report Explanations. This will provide a list of the available reports with full explanations!
If you do not find the answer to your question, you can click on “Ask a Question” on the top menu. Type in your question with as many details as you can provide, and if your question is submitted during normal business hours (8:00 – 3:00 central time), we will most often answer your question within an hour of your submitting it!
Our internal Help tab is just another avenue for you to get the support you need when working in Visit Tracker Web home visiting software. Don’t forget, you can always call our 1-800 number (1-800-532-7148) or email us at firstname.lastname@example.org for support too!