You asked… Duplicate Family Warning

We’ve heard about the need for Visit Tracker to indicate duplicate families. We released a duplicate warning feature over the weekend. Here’s how it works.

DUPLICATE APPLICATION WARNING

When entering a new family, you’ll be warned about potential duplicate families that already exist. When a potential duplicate is detected (when clicking Save), those families will be listed at the top above the new family you are entering. You can click on each possible duplicate family to review or continue saving the new application. When reviewing the duplicates, you will not lose the information you entered on the new application.

Here’s how we’re identifying potential duplicates:

  • Families with identical guardian first name, last name, and address.
  • Families with identical guardian first name, last name, and phone number.
  • Families with identical addresses.
  • Families with identical phone numbers.