July 2017

REPORTS: Service Counts Edited

Recently we heard that the Service Counts report was possibly not reporting correctly. It was more about having an expectation of how it will report versus what it was actually reporting. So the questions are, “Why is it reporting this way?” and “Should it?” The issue: The report for Quarter 1 and Quarter 2 was …

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No request too small

We received a request through our Help FAQ system recently: Question : I was entering a secondary language, however, when entering in the language I was unable to enter a special character.  The language is S’klallam, which uses an apostrophe.  Can this issue be corrected to honor and respect all languages.  Thank you! Special characters …

No request too small Read More »