Family Archiving Policy

Visit Tracker will be archiving families that have been exited or dormant (no service records or contacts) for 6 years or more. Once archived, the families will be removed from the online environment to a secure offline environment. Programs that have families meeting the criteria will be receiving the notification with further instruction.

Programs will be able to review the list of families meeting the criteria for archiving before the process is implemented. If there are families that you do not want archived, go to family data page and just click “save”. The data will then be updated and the family will be ignored for archiving.

This doesn’t mean that programs will lose access to these families and their data. Programs will be able to search archived families in their Visit Tracker account and request that the family be restored into their account.

What are the benefits of archiving this data?

  • Improved report processing time
  • Improved site performance for users such as pages loading quicker.