News from Support

Are you missing Reports?

A few months ago the reports page was updated. We have allowed for admin to “turn on” and “turn off” specific reports. Below, you will see the original post regarding the changes made. The main admin for the program can go to the Set Up tab and then to Reports. This will provide you with …

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Staff new to Visit Tracker? Here’s how to get started!

Do you have new staff ready to start using Visit Tracker? Have them start with the Support tab. From the Help Desk, you can view new features releases, get the Knowlegebase or you can always just “Ask a question”! To view tutorials, click “Open Knowledgebase”. We would suggest new staff start here. The Knowledgebase, is …

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New Program Year Set Up!

For many of you, July/August starts a new program year! We are looking forward to the 2021-2022 year and have some exciting new features on the horizon! As you move into the new program year, here are a few reminders of items you may want to take a look at! Exit any Family that is …

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Tips for completing your APR

Happy APR season!  Our goal is to make submitting your APR easy and painless! Here are a few frequently asked questions about the APR. If you have any additional questions about your APR, please feel free to contact us. You can email help@data-keeper.com, call 1-800-532-7148 or submit a ticket under the Support tab. How do …

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User Management

Main Admin – Did you know that under User Managment, you have the ability to grant additional permissions to Helper Admins and Home Visitors? Home Visitors can be given “Full access – Data entry” which is equivalent to Helper Admin permissions allowing them to enter data on all families and children in the system. NOTE – Home Visitors …

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Reports – What does CSV mean?

We have been adding the option of running reports as a CSV. CSV will export your report into a spreadsheet. The advantage of working with the spreadsheet, is that you can easily manipulate the data by filtering or sorting by different columns. If you are unfamiliar with how to filter and sort a spreadsheet, here …

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Where to find the DIAL-4

The DIAL-4 is listed under the “Developmental / Social Emotional” category type, since that screening tool includes both the Development and Social Emotional components.  Take a look and let us know if you have additional questions!Thank you