News from Support

Update to Date Field

We have removed the ability to enter a date in manually. We were finding a lot of date errors within the database (such as the year 2320), so you will need to click the calendar icon to enter in a date. You can simply click on the “month and year” at the top of the …

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Assessments List

We have updated the Assessments list so not all assessment will show. If your program has not selected assessments in the past, no assessments will currently show in your list. Please have the Admin for the account update the assessment list. The Admin will go to the Set Up tab and then Assessments on the …

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2021-2022 APR Tips and Tricks

As you work to finish your APR, our goal is to make submitting your APR easy and painless! If you have any additional questions about your APR, please feel free to contact us. You can submit a ticket under the Support tab, email, or call 1-800-532-7148. The 21-22 APR has quite a few different …

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Family Archiving Policy

Visit Tracker will be archiving families that have been exited or dormant (no service records or contacts) for 6 years or more. Once archived, the families will be removed from the online environment to a secure offline environment. Programs that have families meeting the criteria will be receiving the notification with further instruction. Programs will …

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Happy 2022!

We would like to thank everyone for all your support over the past year! We are looking forward to 2022 and have some exciting new projects on the horizon! We hope you and your loved ones all have a happy, safe and HEALTHY 2022!