Update – Doula Services

Visit Tracker has been updated to allow programs to indicate if a family is receiving doula services. Here’s an article explaining how to get started. https://data-keeper.zendesk.com/hc/en-us/articles/4820768995347-Doula-Services

NEW – HFA Service Plan

The HFA Service Plan has been added to Visit Tracker. Here’s an article on how to get started. https://data-keeper.zendesk.com/hc/en-us/articles/4769345692563-HFA-Service-Plan

Screening Referral Update

Screening referrals have been updated. In the Resource Connection area for a screening, you’ll notice a new question: “Is the home visitor providing support related to a concern found during this screening?” If a concern has been found and you will be offering support for the family, select YES. Continue to use the question “Was …

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You asked… Updates as of 2/18/2022

We’ve recently released some updates related to questions and suggestions you have submitted. Here’s an overview of the updates. PAT Records > Participation Agreement Date When adding the Participation Agreement date on the Family Data page, the date will be added to the PAT Records Annual Review/Update table. Each time the field is updated from …

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NEW – FROG Assessment

A new family assessment has been added to Visit Tracker. Family Resilience and Opportunities for Growth (FROG) This assessment is already turned on for all HFA accounts. For all other programs, you can go to SETUP > ASSESSMENTS to turn it on. Let us know if you have any questions.

2022 Price Increases

Effective 4/1/2022, our subscription prices will increase slightly so that we can continue providing the high level of service and support that you count on. View our pricing page for details. You may prepay your upcoming subscription at the current price if we receive your payment prior to 4/1/2022.   If you would like to …

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You asked… Child Assessments Updated

The Child Assessments section has been updated. Any family assessments that are designated as a child level assessment can be entered from the child’s Assessments page. An example would be the Bracken. Here’s a support article giving you more details about recording Child Assessments. (read article) Keep the suggestions coming!

PAT APR 2022 updates – in progress

We are currently working on the 2021-2022 updates to the APR and PMR reports. There will be available toward the end of the month. We’ll be announcing these updates once completed.