New and Updated Features

Emailing Invoices

A new automated Invoicing feature has recently been released. All Program Admins now have an Invoices section under Setup listing all invoices. The most recent invoice will be listed at the top. In many cases, you need to send that invoice on to someone else that will handle the payment. Here’s an easy way to […]

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REPORTS: Service Counts Edited

Recently we heard that the Service Counts report was possibly not reporting correctly. It was more about having an expectation of how it will report versus what it was actually reporting. So the questions are, “Why is it reporting this way?” and “Should it?” The issue: The report for Quarter 1 and Quarter 2 was

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No request too small

We received a request through our Help FAQ system recently: Question : I was entering a secondary language, however, when entering in the language I was unable to enter a special character.  The language is S’klallam, which uses an apostrophe.  Can this issue be corrected to honor and respect all languages.  Thank you! Special characters

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APR: Calculating the 90 day deadline for new families and children

On a previous post announcing the updated APR, it was noted that “Newly enrolled” is defined by the very first Personal Visit Record (PVR) falling inside the reporting period – items II2 and II12. This first private contact determines the 90 day compliance timeline for family centered assessments and completed screenings. There has been some

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