News from Support

Due to recent growth in the number of Visit Tracker users, Visit Tracker has recently experienced certain times of the day where users would have “time outs” errors where the system would kick them out.  We believe we have solved most of these issues and will not rest until we see no more errors in …

November 2014 We hope you are experiencing a much more stable Visit Tracker lately! We believe we have found 95% of the areas where we were having trouble. Please continue to alert us to any error you receive until we have it 100%. Thank you for your patience. Read More »

Beginning Friday, May 9th at 8:00 pm central time, Visit Tracker will be offline until Saturday morning, May 10th for a server upgrade.  We appreciate your patience during this time.  Thank you.

    If you have been having problems scrolling through the Guardian or Children drop down lists, you will need to update to the newest version of Chrome.  Here’s how:  Go to the Chrome menu that looks like three lines in the top right corner.  Choose “About Google Chrome”.  When you do, Chrome will automatically …

Having problems with your Guardian/Child scroll bar??? Read More »

Some older Internet Explorer browser versions are having trouble with the latest new features on the PVR since late last week.  We are programming around the old browsers and should have the fix up Tues 12/23.  If you had this issue, please update your Internet Explorer to the latest version.  It’s a free download.

Visit Tracker Web will now be offering monthly free, live trainings!  Please click on the “Live Training Schedule” link on the right side under the login.  When on the calendar, click on the date that has the clock icon to learn more about the upcoming training.  If it looks like something you would be interested …

Check out our Live Training schedule! Read More »