It’s APR season! Our goal is to make submitting your APR easy and painless! Here are a few frequently asked questions about the APR. If you have any additional questions about your APR, please feel free to contact us. You can submit a ticket under the Support tab, email help@data-keeper.com, or call 1-800-532-7148. How do […]
Frequently Asked Questions about the APR Read More »
You may already be familiar with Reminders that can be created for a family, child or in general. Reminders are available to set for all users. But Reminder Rules are automatic reminders that be set by the Main Admin under the Setup > Reminders section. Reminder Rules can be created based on model compliance, funder
Highlight: Reminder Rules Read More »
Since the Screening update in February, there are been some questions in regards to how screenings are counted on the APR. Here are some frequently asked questions regarding screenings and the APR. Question: On the Screening page-why do we have Health screening listed along with the PAT Health Record. The Health asks if the Health
Screenings and APR FAQs Read More »
We often get questions regarding mistakes made to the Family Enrollment status. Either a family is accidentally exited, or maybe a family needs to be reactivated to add some missed data. To resolve these issues, you can often delete the status that was added. For example, if you exited a family accidentally, you can just
Family Enrollment Status Read More »
Due to current events, your organization may decide to implement Virtual Visits. Before you do this, please be sure to check with your Curriculum National Center for guidance. We have just added the option to select “Video Conference” or “Telecommunication“ on the PVR. Currently, there are two places where you can document a “Virtual Visit”. First,
Adding a Virtual Visit Read More »
Here are a few frequently asked questions regarding the new screening page. How does a screening get marked as “Completed”? This is a large part of the reason for the update. The system can now tell when all 5 components are completed and will go off the dates of the screenings rather than one button.
New Screening page Read More »
Effective 4/1/2020, our subscription prices will increase slightly so that we can continue providing the high level of service and support that you count on. https://data-keeper.com/pricing/ You may prepay your upcoming subscription at the current price if we receive your payment prior to 4/1/20. If you would like to prepay or have questions
2020 Price Increase Read More »
Screening page update is coming soon! We are excited about the upcoming change to the screening page and want to be sure you’re ready! Any admin that has access to the Screenings under the Set Up options, needs to be sure that your “National” type screenings have been consolidated correctly. If you are an admin
Screening Consolidation Read More »
When it comes to processing payments, we only update accounts once a week. This does include checks and credit card payments. When a credit card payment is made, that will still need to be updated manually, so you may continue to see that you have an unpaid invoice. No need to worry, we will get
Processing Invoices and Payment. Updating Tax-Exempt Status Read More »
David and Jen will be from Visit Tracker! Please stop by our booth in the exhibitor hall and say “Hi”! We look forward to talking with you!
Who’s going to the PAT National Conference? Read More »
