News from Support

2019 Subscription Price Increase

Effective 4/1/2019, our subscription prices will increase slightly so that we can continue providing the high level of service and support that you count on. https://data-keeper.com/pricing/ You may prepay your upcoming subscription at the current price if we receive your payment prior to 4/1/19. If you would like to prepay or have questions about it, …

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Password Security

Throughout the day, you may have to log in to many different websites, and Visit Tracker is probably one of them. With so many different logins to maintain, the temptation is to have your computer save your password. This is a HIPAA violation. Visit Tracker stores confidential and private data so it is important that …

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Set Up Options (Main Admin)

As the main administrator, it is your responsibility to set up your Visit Tracker. Under the Set Up tab, you will find different links on the left. Be sure to explore each link thoroughly. Profile – This is where you will find your program name, program address, and your contact information.  If you need to …

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User Types and Definitions

There are 4 different user types in Visit Tracker; Main Admin, Full Access Additional Admin, Read Only Admin and Home Visitor. Main Admin – There can only be one Main Administrator for each Visit Tracker account.  The main admin is the only person that will have access to the Set Up options under the Set …

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Enrollment Status Definitions

Recent changes to enrollment status have brought up some questions regarding the use and definitions of the different status. Active:  Families receiving home visits. Private contacts can only be added for Active guardians with Active children. Inactive/On Hold:  As defined by PAT: ” A family can be placed on “Hold” if they intend to return to …

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Tips for Auditing your APR

The end of the year is upon us, and we wanted to share some tips to start auditing your APR. This is a good time to beginning looking at the APR to be sure your data is as accurate as possible! 90 Day Compliance Reports – In Visit Tracker, we have 2 different “new enrolled” …

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Projects Update 4/25/2018

Here’s an update on the latest happenings and what to look forward to. PROJECTS RECENTLY RELEASED Planning Guide Improvements and other items see the post from 4/20/2018 PROJECTS IN THE TEST PHASE – SOON TO BE RELEASED Site/Fund Code Tracking History tracking is being added to Site/Fund Codes There will be a history table added …

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